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Accessibility Statement

Yes Chef Hospitality

Last updated: 26 December 2025

Yes Chef Hospitality is committed to making our website accessible and usable for as many people as possible. We aim to ensure that everyone, regardless of ability, technology, or circumstance, can access information about our business, make enquiries, and use our website with confidence.

This Accessibility Statement explains the steps we take to improve accessibility, the standards we aim to meet, and how you can contact us if you experience any difficulty using our website.

1. Our Commitment to Accessibility

We believe accessibility is an essential part of providing a positive and inclusive online experience. Our goal is to make our website usable for people who may have:

  • Visual impairments
  • Hearing impairments
  • Motor or mobility impairments
  • Cognitive or learning difficulties
  • Temporary disabilities or situational limitations
  • Assistive technology requirements

We recognise that accessibility is an ongoing process, and we are committed to continual improvement.

2. Accessibility Standards We Aim to Follow

We aim to make our website conform to the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA, where reasonably practicable.

These guidelines are widely recognised as the international standard for web accessibility and are referenced by UK equality and accessibility best practices.

WCAG principles focus on ensuring content is:

  • Perceivable – information can be perceived in different ways
  • Operable – users can navigate and interact with the site
  • Understandable – content is clear and predictable
  • Robust – compatible with assistive technologies

3. Measures We Take to Support Accessibility

We have taken steps to improve accessibility across our website, including:

Website Structure & Navigation

  • Clear and consistent page structure
  • Logical heading hierarchy
  • Descriptive page titles
  • Predictable navigation across pages

Text & Content

  • Use of clear, readable language
  • Sensible paragraph spacing
  • Meaningful link text (avoiding “click here”)
  • Content designed to be understandable without reliance on colour alone

Visual Design

  • Sufficient colour contrast between text and background
  • Responsive layout for different screen sizes
  • Content that works on desktop, tablet, and mobile devices

Keyboard & Assistive Technology Support

  • Core website functionality accessible via keyboard navigation
  • Compatibility with common screen readers and assistive tools
  • Forms designed to be usable without a mouse

4. Known Limitations

Despite our efforts, some areas of the website may not yet be fully accessible. For example:

  • Some older content or images may not have complete alternative text
  • Certain third-party tools or embedded content may have accessibility limitations outside our control
  • PDFs or downloadable content, where present, may not fully meet accessibility standards

We are actively working to identify and address these issues where possible.

5. Accessibility of Third-Party Content

Our website may include content or functionality provided by third parties, such as embedded maps, analytics tools, or security features.

We do not have full control over the accessibility of third-party content, but we aim to select reputable providers that consider accessibility in their design.

6. Equality & Reasonable Adjustments

We are committed to equality and inclusivity. If you require information from our website in an alternative format or need assistance accessing content, we will make reasonable efforts to help.

This may include:

  • Providing information via email or phone
  • Explaining content verbally
  • Offering alternative ways to make enquiries or requests

7. Feedback & Reporting Accessibility Issues

If you experience any difficulty accessing our website, or if you have suggestions for improvement, we encourage you to contact us.

Please let us know:

  • The page or feature you had difficulty with
  • The device and browser you were using
  • Any assistive technology involved (if applicable)

We take accessibility feedback seriously and aim to respond within a reasonable timeframe.

8. Contact Details

If you need assistance or wish to report an accessibility issue, please contact us:

Yes Chef Hospitality
📧 Email: enquiries@yeschefhospitality.com
📞 Phone: +44 7523 102778
📍 Bournemouth, United Kingdom

9. Ongoing Improvement

We regularly review our website to:

  • Improve accessibility features
  • Update content for clarity and usability
  • Align with evolving best practices and guidance

Accessibility is not a one-time task, and we are committed to maintaining and improving standards over time.